Contract C2C
Network Architect & CMDB Discovery Lead
Location: Austin, TX Remote
We are seeking an experienced Network Architect & CMDB Discovery Lead to lead enterprise integration architecture, automated discovery solutions, CMDB population, and legacy data migration for a large-scale
Key Responsibilities
Enterprise Integration Architecture
Lead the design, implementation, and support of enterprise integrations between
Architect secure integration solutions using REST APIs, Web Services, middleware platforms, and enterprise connectors.
Design and implement integrations with:
Microsoft Teams
Box
Okta Single Sign-On (SSO)
Jira
SolarWinds
Dynatrace
Asset Management Databases
Security Information and Event Management (SIEM) platforms
Ivanti (Phase II)
Genesys Telephony (Phase II)
Develop integration architecture diagrams, API specifications, technical designs, and supporting documentation.
CMDB Discovery & Configuration Management
Establish discovery processes and governance to maintain accurate CMDB records..
Support service dependency mapping and relationship modeling for impact analysis and service visibility.
Ensure authoritative data sources are properly integrated into CMDB operations.
Data Migration Leadership
Lead extraction, transformation, validation, and loading of data into the target platform.
Manage migration activities including:
Test environment migrations
Data validation
Parallel testing
Production cutover planning
Migrate Change Request (CR) tickets and operational records with full data fidelity.
Archive and preserve historical records in accordance with agency retention requirements.
Produce migration validation reports verifying:
Record counts
Field mapping accuracy
Data integrity
Attachment migration completeness
Testing & Quality Assurance
Ensure all integrations successfully complete:
Functional Testing
Integration Testing
Performance Testing
User Acceptance Testing (UAT)
Security Testing
Disaster Recovery / Business Continuity Testing
Support issue resolution and remediation activities throughout testing cycles.
Validate integration and migration outcomes before production deployment.
Network & Security Architecture
Coordinate network connectivity, firewall rules, and security requirements with infrastructure teams.
Design secure API communication and data transfer mechanisms.
Configure log forwarding and security monitoring integrations with centralized SIEM platforms.
Support security reviews and compliance requirements throughout implementation.
Documentation & Knowledge Transfer
Create and maintain:
Integration architecture documentation
API specifications
Data mapping documents
Discovery configuration documentation
Migration runbooks and operational procedures
Support knowledge transfer activities for agency administrators and support personnel.
Required Qualifications
Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent experience).
Minimum 8 years of experience with BMC Remedy, BMC Helix CMDB, and Discovery solutions.
Hands-on experience with BMC Discovery (ADDM) or comparable enterprise discovery platforms.
Proven experience leading large-scale Remedy-to-Helix or similar ITSM platform migrations.
Strong experience implementing and managing multiple simultaneous enterprise system integrations.
Expertise in REST APIs, Web Services, middleware integration, and data transformation processes.
Strong knowledge of CMDB architecture, discovery, and configuration management practices.
Experience working within enterprise environments supporting 50,000+ managed assets.
Strong analytical, troubleshooting, and documentation skills.
Preferred Qualifications
ITIL v4 Foundation Certification or higher.
Experience supporting government, public sector, healthcare, or regulated environments.
Knowledge of service mapping and dependency relationship modeling.
Experience with cloud-based ITSM and SaaS platforms.
Familiarity with enterprise monitoring, observability, and security platforms.
Experience with automated discovery governance and CMDB data quality initiatives.
Technical Skills
BMC Helix ITSM
BMC Remedy
BMC Discovery (ADDM)
CMDB Administration & Governance
Service Dependency Mapping
REST APIs
Web Services
Microsoft Teams Integration
Okta SSO
Jira Integration
SolarWinds
Dynatrace
SIEM Platforms
Ivanti
Genesys Telephony
Data Migration & ETL Processes
Network Architecture
Firewall Configuration
Secure Data Transfer Protocols
ITIL v4 Framework
To apply for this job email your details to md.faisal@signinsol.com