SAP C2C jobs
Position: SAP Site Reliability & Observability Engineer
Location : Remote
SAP Site Reliability & Observability Engineer
Seeking a mid-level SAP oriented Site Reliability & Observability Engineer to join the CuraScript SD team. This role will enhance overall platform reliability by designing and maintaining observability across SAP platforms, creating actionable alerting, driving automation, and supporting incident detection, response, and post-incident reviews to minimize business disruption, while adhering to enterprise SRE best practices. This role is responsible for ensuring critical SAP business services remain available, performant, and resilient. Craftsmanship, pride in ownership, and a passion for excellence are core expectations.
Tech Stack:
Full SAP SD Core Platforms and Key Business Domains:
SAP S/4HANA, SAP EWM, SAP Fiori, SAP Gateway, SAP Web Dispatcher, HANA DB, SAP Analytics Cloud, Commerce Cloud, Order to Cash, Procure to Pay, Finance to Manage, Extended Warehouse Management (EWM), Integrated Business Planning (IBP), EDI transactions, IDocs, RFCs, SAP Integration Suite / CPI, and related integrations
Observability tools:
Dynatrace (Synthetics and APM), Splunk (log, trace, metric analysis), SAP Cloud ALM (CALM), Real User Monitoring (RUM), custom dashboard creation (Dynatrace / Splunk / CALM / etc.), Tealeaf telemetry
SRE Concepts:
Incident Management, Availability, Reliability, SLIs/SLOs, MTTD, MTTR, MTBF, holistic observability, automation-first mindset
Expectations/Responsibilities:
Create, develop, utilize application monitoring solutions leveraging tools such as Splunk, Dynatrace and Tealeaf to gain visibility and generate alerts based on application availability and performance in production.
Instrument applications where possible to correlate logs, traces, and metrics.
Measure key SLIs (availability, response time, error rate, job success)
Automate repetitive operational tasks and build health checks
Create synthetic monitoring via Dynatrace
Build and maintain monitoring for SAP systems (S/4HANA, EWM, Fiori, CPI, EDI, etc.)
Configure alerts for infrastructure, applications, interfaces, and business processes.
Engage in technical triage, troubleshooting, and problem resolution on functional and technical issues.
Coordinate major incidents, help identify root cause, and drive post-incident reviews/postmortems
Ability to navigate end-to-end SAP platforms to analyze and trace issues.
Strong verbal and written communication skills – able to thoroughly document issues, findings, learnings to ensure resolutions and takeaways are understood by all teammates and peers.
Qualifications:
College degree (Bachelor’s) in Computer Science, Information Technology, Engineering, or equivalent field
3-5 years of experience in Site Reliability Engineering, Production Support, Platform Engineering, Infrastructure, or DevOps.
Experience supporting enterprise applications in production, preferably within SAP environments.
Working knowledge of SAP platforms and integrations (S/4HANA, Commerce Cloud, EWM, SAP Integration Suite, Fiori)
Experience with observability and monitoring tools such as Dynatrace, Splunk, or SAP Cloud ALM
Demonstrated experience with incident management, production support, root cause analysis, and post-incident reviews.
Proficiency in troubleshooting distributed SAP applications across infrastructure, application, and integration layers.
Experience developing synthetic monitors and other test scripts to validate application health
Understanding of SRE principles, including observability, automation, SLIs/SLOs, availability, and continuous service improvement.
Experience participating in on-call support and major incident response.
To apply for this job email your details to recruiterravi4934@gmail.com