Position: Production Support
Location: Dallas, TX – Onsite
Duration: Long Term Contract
Job Requirement:
· Candidates should have 7 years of relevant experience, primarily in operations support, with administrative support experience also considered highly desirable.
· Strong expertise in Microservices architecture with practical experience designing, deploying, and supporting distributed systems in production environments.
· Deep hands-on knowledge of Kubernetes (deployment management, scaling, upgrades, troubleshooting, cluster operations) with a focus on reliability, resilience, and performance.
· Working proficiency with API Gateway platforms such as Azure API Management (APIM), Kong, and IBM API Connect (APIC) for traffic management, rate limiting, routing, and API observability.
· Solid experience with observability tooling, including Splunk, AppDynamics, Instana, or similar solutions—covering log analytics, metrics, traces, dashboards, alerting, and SLO-based monitoring.
· Ability to diagnose and resolve complex production issues, perform root cause analysis (RCA), and implement preventative measures.
· Familiarity with SRE best practices, including error budgets, SLIs/SLOs, incident response, post mortems, automation, and continuous improvement.
Contact Information
Email: Naresh@triniteconsulting.com
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