C2C hiring
Role: Site Reliability Engineer (SRE) – Production Services
Location: Pittsburgh, PA
Duration: Long Term contract
Mode of Interview: NO client interview only 1 round with cognizant (Virtual)
Required Skills:
Java Spring Boot
Apache Kafka
DevOps
CI/CD Automation
Job Description:
Automation & Efficiency
Automate the top 5 high-volume support and request types.
Build self-service and agent-driven solutions to reduce manual work.
Harden operational workflows for consistency, auditability, and resilience.
Implement auto-retry and backoff for recurring failure patterns.
Reliability Engineering
Define and manage Service Level Objectives (SLOs) for critical services and batch processes.
Apply error budget concepts to guide reliability and release decisions.
Improve batch reliability through standardized recovery patterns and monitoring.
Observability & Metrics
Build reliability dashboards tracking incidents, repeat issues, failure rates, and automation coverage.
Improve operational reporting and visibility across incidents, problems, and changes.
Runbooks & Self-Service
Develop and expand runbooks for key production scenarios.
Convert runbooks into automated remediation workflows.
Enable self-service for repeat operational requests.
Drive conversion of repeat incidents into permanent fixes and known problems.
Self-Healing & Intelligent Operations
Implement self-healing capabilities to minimize manual intervention.
Optimize alerting systems (e.g., Moogsoft) to reduce noise and improve signal quality.
Leverage automation and AI to resolve recurring issues with minimal human involvement.
To apply for this job email your details to tansheeralam.staffing@gmail.com