C2C contract jobs
Role – Utility Business Analyst
Location – Phoenix, AZ – Hybrid (MST / PST Candidates) – 10+ years needed
Domain – experience supporting utility industry programs.
Successful candidate will have the ability to :
Drive effective collaboration between business and technology teams.
Deliver high-quality requirements and process documentation.
Improve operational efficiency through process optimization.
Support successful implementation of utility transformation initiatives.
Ensure projects meet business objectives, timelines, and quality expectations.
Required Qualifications
Bachelor’s degree in business administration, Information Systems, Engineering, Computer Science, or a related field.
7+ years of Business Analyst experience.
3+ years of experience supporting utility industry programs.
Excellent verbal and written communication
Strong understanding of SDLC, Agile, and Waterfall delivery methodologies.
Experience writing user stories, acceptance criteria, use cases, and functional specifications.
Experience in UAT planning and execution, Data analysis and reporting, Change management support, Stakeholder engagement
Expertise in process mapping tools such as Visio, Lucidchart, or similar.
Strong analytical, problem-solving, and communication skills.
Experience facilitating workshops with business and executive stakeholders.
Proficiency with Microsoft Office Suite, Jira, Azure DevOps, Confluence, and SharePoint.
Ability to work independently in a fast-paced environment
Any certifications like CBAP/CCBA/PMI-PBA will be an added advantage
Experience in one or more of the following utility domains is preferred:
Customer Information Systems (CIS)
Billing and Revenue Management
Meter-to-Cash Processes
Outage Management Systems (OMS)
Work and Asset Management
Distribution Operations
Transmission Operations
Workforce Management
Field Service Management
Smart Meter / AMI Programs
Grid Modernization Initiatives
Energy Management and Sustainability Programs
Regulatory and Compliance Reporting
Experience with utility platforms such as:
Oracle Utilities (CC&B, C2M, MDM)
Maximo
ESRI GIS
ServiceNow
Work and Asset Management solutions
Outage Management Systems (OMS)
Knowledge of:
NERC Compliance
FERC Regulatory Requirements
Public Utility Commission regulations
Utility rate structures and billing
To apply for this job email your details to yogesh@reveilletechnologies.com