
Business Analyst
Role: Business Analyst
Location: Austin, TX (Onsite role)
Duration: 12+ months
Must have:-
Legal Operations experience; Mandatory
Experience with business process modeling; Mandatory
Familiarity using Apple based tools required (JIRA, Miro, Chorus, Quip, Keynote, Wrike); Mandatory
JD:-
The Legal Operations group is looking for an experienced Business Analyst that will work closely with our Apple Matters Product Manager to analyze data, gather requirements and create/refine process models. The candidate will be part of a cross-functional team, working closely with representatives from development, data and change management to ensure project deliverables are created/submitted based upon the agreed upon schedule and align with the project stakeholder expectations. The Business Analyst must be prepared to:
• Develop and document business processes to illustrate current and future state
• Gathering stakeholder feedback, categorizing and prioritizing information
• Review and analyze user feedback to identify common themes, trends and recommend areas for improvement
• Stay connected with users, keeping them informed about the status of their submitted recommendations
• Convert user feedback into actionable user stories (within JIRA) that reflect the desirable business process
Must have worked in prior Salesforce implementation and have required Salesforce skillset
• Be prepared to draft test cases that are user friendly and make sense
• Confirm system meets submitted requirements by actively participating in system testing activities
• Support end user testing activities by tracking progress and conducting any required follow ups
• Communicate findings, recommendations and project updates to the Apple Matters core team
• Must be comfortable liaising between technical and business team members
Additional Requirements
• Minimum 5 years of experience serving as a Business Analyst
• Experience in Legal Operations a plus
• Experience with business process modeling; mandatory
• Familiarity using Apple based tools required (JIRA, Miro, Chorus, Quip, Keynote, Wrike); mandatory
• Excellent verbal and communication skills; mandatory
• Self-motivated and able to work with minimal supervision; mandatory
•Collaboration, communication, interpersonal, problem-solving, decision-making skills and attention to detail; mandatory
To apply for this job email your details to satheesh@infowaygroup.com