
C2C IT jobs
Position Title: Senior Business Analyst
Level: Business Analyst 3
Location: Hybrid – Austin, TX
II. Key Responsibilities
1. Requirements Elicitation & Analysis
Gather and analyze business needs, processes, and system capabilities
Conduct stakeholder interviews, workshops (JAD), and surveys
Perform workflow and gap analysis to identify improvement opportunities
2. Requirements Documentation & Visualization
Develop clear and concise:
Business Requirements Documents (BRDs)
Functional Requirements
User Stories & Use Cases
Create wireframes, mockups, and process flows aligned with UX best practices
3. SDLC Participation & Tools Usage
Actively participate in all SDLC phases
Utilize tools such as Jira and Modern Requirements for:
Requirement tracking
Change management
Status reporting
4. Work Management & Coordination
Manage requirement traceability and change control processes
Coordinate User Acceptance Testing (UAT)
Ensure timely delivery of project milestones
5. AI & Automation Initiatives
Contribute to AI and automation use case intake and prioritization
Support development of governance frameworks and readiness assessments
Document risk assessments (privacy, security, compliance)
Build backlog of AI/automation opportunities
Produce knowledge transfer documentation
III. Required Qualifications
8+ years of experience in:
Requirements elicitation and documentation
Software Development Life Cycle (SDLC)
Business process re-engineering
User stories and use case development
Wireframing and UX-aligned design
5+ years of experience in:
Stakeholder communication and facilitation
Technical writing and documentation
1+ year of experience in:
AI & Automation concepts and feasibility analysis
IV. Preferred Qualifications
Experience with Atlassian Jira (3+ years)
Experience with Modern Requirements (3+ years)
Prior experience with TEA or other education/state agencies (2+ years)
Knowledge of K-12 instructional materials or procurement processes
Experience with Microsoft Power Automate
To apply for this job email your details to md.faisal@signinsol.com