Salesforce c2c jobs
Job Title- Salesforce Business Analyst
Visa- Any
Duration- 12+ Months
Interview- Virtual
Client Location- 100% Remote
Role and responsibilities:Must Have- 2-5 years’ experience as a Salesforce Business Analyst/Administrator.- Salesforce Sales Cloud certification and hands on experience with configuration.- Salesforce Certified Administrator or Developer required.- Experience gathering requirements and building custom Salesforce applications- Broad understanding of CRM Best Practices- Experience with Service cloudNice to Have:- Lightning, Field Service, Visualforce, Apex experience is a plus- Data management capabilities.- Agile experience a plus
Role Description:- Work with clients and end users to gather, understand and define business requirements- Assist with ongoing system administration including but not limited to: creating and modifying Users, Fields, Validation Rules, Workflows, Automated Alerts, Field Updates, Page Layouts, Data Integrity standards and practices and Security functionality- Create customized reports and dashboards to visualize key business metrics- Maintain database integrity and accuracy via data cleansing, data uploads and data exports- Assist with release evaluations including defining scope and priorities for system initiatives- Maintain all system documentation and SFDC policies/procedures
– Troubleshoot production issues in a timely manner and provide internal support when needed- Work with end users during User Acceptance Testing (UAT) & regression testing to accurately prioritize defects and re-test resolved issues- Oversee integrated business applications and ensure they function- Understand how Salesforce integrates with our other CRM solutions and customer/business intelligence databases
To apply for this job email your details to vicky.y@wonese.com